FAQs

Professional Email is when you customize your email address to match your domain name, for example you@yourcompany.com. Professional Email adds much more credibility to your business than yourcompany@gmail.com, as Gmail is not considered specifically for business, and people are 9 times more likely to interact with a professional business email address. 

Set up a custom email address and get started in 5 easy steps:

1. Choose and register your domain name.

2. Select the right email plan for your business needs and add mailboxes for every user on your team.

3. Choose your username and password, then set up your business email account(s).

4. Create professional email addresses that match your domain, like orders@yourdomain and info@yourdomain.

5. That's it! You're ready to send and receive emails like pro.

Advanced email security tools provide proactive protection against spam, malware, and phishing attempts.

• Get alerted of suspicious emails with AI-driven email warning tags.

• Encrypt sensitive information so only the intended user can see it.

• Keep your business running with an emergency inbox for 24/7 communication.

Office Online features versions of Word, Excel, PowerPoint and OneNote that are designed to use within a web browser. You can access Office Online from your cloud storage to create new files, edit existing files, share and collaborate online with clients or colleagues. 

✅If you purchase our Premium Security or Business Professional plan, you'll get the latest Office apps, featuring the latest versions of the desktop applications you know and love — Excel, Word, Outlook, PowerPoint, Access (PC only), OneNote and Publisher. And whenever Office apps are updated, you will automatically receive the latest upgrade at no additional charge so that you always have the current version of Office apps.

✅Microsoft 365 plans give you the ability to easily and securely share and collaborate on documents using OneDrive for Business and Online Office apps. With Online Business Essentials and Business Professional you can also create a domain-based email address and share calendars and contacts with people inside and outside of your company. Finally, unlike the Microsoft 365 you currently have, Microsoft 365 from GoDaddy gives you real-time meeting and screen sharing. 

✅The desktop Office app licenses that come with the Premium Security or Business Professional plans are associated with an individual user's account, including that individual's sign in and password information. Downloading a copy onto an employee's computer would give them access to your documents.  

✅We highly recommend that anyone in your organization needing the latest desktop version of Office apps have their own Premium Security or Business Professional account.  

OneDrive for Business Professional cloud storage and Office Online work best with the latest version of Microsoft 365. With these versions of Office apps, you can select files stored in the cloud and edit them using your desktop applications instead of Office Online. Simply open the file you wish to edit, click ‘Edit in Word/Excel/PowerPoint’ and when you click ‘Save’ within those applications, your document will sync back to your storage.   

To use the 5 desktop downloads you get with the Premium Security or Business Professional plan, you must be on one of the following operating systems:

PC: Windows 11, Windows 10, Windows 8.1, Windows Server 2019 or Windows Server 2016. 

Mac: the most current version of macOS and the previous two versions 

If you are running a different operating system, remember that you can still use Office Online, browser-based versions of your favorite Microsoft tools like Excel, Word or PowerPoint, which are included with the Online Business Essentials or Business Professional plans.